Frequently asked questions

Frequently asked questions

When shopping or using services at Tamda Foods

You can purchase products from Tamda Foods at any branches (Prague, Brno, Ústí nad Labem) or on our Tamda Express Delivery service website, visit the website here!

Yes! You can still purchase goods normally without a customer card, but be noted that your price will be different from the cardholder.

Yes! Please contact us for further exchange, contact information can be found here.

Customer cards are provided at the Information booth at any branch of Tamda Foods.
» A copy of trade license. » Personal Identification document (passport, bio card or citizen card). » Completed application form for customer card. Which is available for download below or at our information booths. Our staffs would gladly to be of assistance if you have any inquiries
» A copy of trade license. » If you are a company owner or executive - you only need to submit any personal document (passport, bio card, citizen card). » If you are not the owner of the business - please submit personal documents (passport, bio card, citizen) and a power of attorney from the business owner. » Completed application form for customer card. Which is available for download below or at our information booths. Our staffs would gladly to be of assistance if you have any inquiries
You can get your first customer card for free. If you need more cards for your firm employee, the fee is 50 CZK for each card. For each business, you can have a maximum of 3 customer cards
You could inform our information staff to get your temporary card issued by showing us your Personal Identification document. Be noted that it's only applicable if your card is registered by a trade license under your name. And temporary card does not apply for a VIP card.
Please inform our information staff immediately to disable your card. You could get your replacement at our information booth, the fee is 50 CZK Be noted that it's only applicable if your card is registered by a trade license under your name. And does not apply for a VIP card.
Tamda Foods customer cards have no expiration date. If your card is damaged due to the time, please inform our information staff to exchange it for free.
Currently, we only accept the physical card. We do not accept customers card in any other forms
No! Lending a card to others is strictly prohibited. In case of discovering your card will be confiscated immediately. If you are being suspected that you are not the cardholder our staff has the right to verify your identity, as it is against our company rules to borrow customer cards.

Download the Registration form

Please download the attached file below and complete the information, bring the business license, and your ID with you when you come to our information booth!